Terms and Conditions

Orders will be shipped in complete or in partial depending on the availability of items. Felt and Pashmina products are sold in retail and wholesale both. Whereas, we do wholesale only for smoking pipes. We require Federal Tax ID or Resale Certificate before processing the order.
Price is subject to change without prior notice.

Payment Policy
All new account will be shipped on Credit Card, COD cashier’s check, PayPal and we accept business check. Any returned check will be charged USD 35 per transaction.

Return Policy
Any damaged merchandise should be claimed within three days of receipt. Any returns without authorization would not be accepted. Return authorization needs to be requested on mail or email. I

Shipping
Pricing of our merchandise are FOB price. We ship via USPS, UPS, FedEx or any means that our customers prefer.
Please feel free to write at info@ktmcrafts.com if you have any questions.